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How Can the ProSeries Security and Smart Home Platform Impact Your Business?

Written by Angela Remmert

Only rarely does a new product come along that has the potential to literally transform your business. If you’re a professional security dealer, the Resideo ProSeries on display at ESX, and available for sale later this year, is one of those products. In fact, it’s not a single product – ProSeries is a complete, end-to-end platform that is ideal for an extraordinarily wide range of applications.

ProSeries features a common user interface across all customer touchpoints.

The Go-To Platform for Every Installation
Whether your customer has a smaller home, a very large home, even a business – and whether they want basic entry-level security or a totally awesome smart home – you can offer your customers just what they need. You can easily design, install and maintain the system with a common set of solutions that all program and work the same – helping you to run your business in a fast, efficient and profitable way.

With its highly modular, scalable design, the ProSeries Security and Smart Home Platform features a self-contained, all-in-one wireless panel, supported by brilliant graphic touchpads, portrait-style keypads and a wide range of wireless sensors and peripherals. A traditional hybrid panel combining hardwire and wireless will be available soon.

A Customer Experience Like No Other
ProSeries features a common user interface across all customer touchpoints – the panel, touchscreens and app – making the system easy to learn and operate. A seamless user experience is enabled by integration with the next generation of Resideo Total Connect, which delivers a speedier, more fluid interaction on mobile devices than previous solutions. For dealers, the AlarmNet 360 tool empowers remote programming and streamlines customer upgrades and service.

ProSeries works with an expanded family of SiX wireless sensors and devices, which are interchangeable across the entire platform. These advanced, two-way sensors use AES-256 encryption to ensure a high level of data security. The life safety sensors include a combination Smoke/CO detector and other life safety devices that link together – so when one goes off, they all go off, spreading an alert throughout the home.

Other devices include indoor and outdoor wireless sirens with built-in strobe lights and indoor and outdoor MotionViewers for awareness and video alarm verification. These MotionViewers are totally wireless and transmit alerts and images even in a blackout situation without power or Wi-Fi.

The Professional’s Next Generation Platform
To sum it all up – the ProSeries is a next generation security and smart home platform that delivers what professional security dealers need to be successful and to thrive in this dynamic, changing industry. It will help you:

Win More Customers – With the ProSeries, you can address nearly any customer opportunity and deliver professional security and the sophisticated smart home lifestyle today’s consumers want. Your customer will enjoy a simple, reliable and consistent experience whether they are using the system at home or on the go. Your customers will also appreciate a wall-detachable touchscreen, high resolution video-on-demand and the convenience of hands-free control, including Bluetooth auto-disarming, voice commands and a built-in Amazon Alexa.

Keep Them Longer – The SiX technology sensors are locked into the ProSeries panel, helping to thwart competitive takeovers and conversions. And of course, the same great experience that gets you new customers will also help you keep your customers. Your customers will enjoy using their ProSeries system, they will engage with it often and it will have a positive impact on nearly every facet of their home life.

Drive Profits – With its end-to-end, modular platform, ProSeries can increase your efficiency and profit potential. It simplifies inventory and training, because when you learn one, you know them all. It’s also compatible with legacy 5800 series sensors – making it fast and easy to upgrade accounts. ProSeries reduces truck rolls and service costs, thanks to long-life LTE communications, remote health and diagnostic reports, over-the-air service updates and user-replaceable radios and batteries.


About the author

Angela Remmert